Shipping policy

Last updated: 4 November 2026

At ARLINENS, we want your order to reach you quickly and without any trouble. This policy covers where we deliver, what delivery costs, and how long it takes.

Delivery Area

We deliver to addresses across the United Kingdom. We don't offer international delivery at the moment. Checkout will confirm whether we can deliver to your address.

Delivery Charges

Delivery is a flat Β£2.99 per order to eligible UK addresses, regardless of howΒ many items you buy. You'll see the delivery charge before you pay, so there are no surprises at checkout.

Order Processing & Dispatch

We aim to dispatch orders on the same working day. This depends on when you place your order, when your payment is confirmed, and whether the items are in stock.

Orders placed after our daily dispatch cutoff, at the weekend or on a UK bank holiday are usually processed on the next working day.

Delivery Times

Most orders arrive within 3–5 working days of dispatch.

Working days are Monday to Friday, excluding UK bank holidays.

We always try to meet these estimates. Your location, courier delays, or other events outside our control can sometimes make delivery take longer. If we agreed a specific delivery date with you, your consumer rights still apply.

Order Tracking

If tracking is available for your order, we'll email you the tracking details once it has been dispatched.

Delayed Orders

If your order hasn't arrived within the expected time, email us at beddingar@gmail.com and include your order number. We'll look into it and help you reach a fair solution in line with your consumer rights.

Delivery Address & Contact Details

Please check your delivery address and contact details before you place your order. If you spot a mistake, contact us as soon as possible. We'll try to correct it before the order is dispatched, but we may not be able to change it once it has been processed or handed to the courier.

Your Statutory Rights

Nothing in this policy affects your statutory rights under UK consumer law. If your order isn't delivered within the agreed time, you may be entitled to:

  • ask for delivery within a further reasonable period, or
  • cancel your order and get a refund,

depending on the circumstances.

ARLINENS is responsible for your order until it's delivered to you or to someone you've nominated to receive it, as required by law.

Contact Us

Do you have a question about delivery, either for an order on its way or before you buy? We're happy to help.

ARLINENS Customer Support Β beddingar@gmail.com

If your question is about an existing order, please include your order number so we can help you faster.

Thank you for shopping with ARLINENS. We look forward to helping you make your home a little more comfortable.